Ways to Reorganise Your Business

Ways to Reorganise Your Business

In light of the recent political musical chairs, I have been thinking about the ways I can support you to reorganise your life and your business without all the resulting chaos.

As you may or may not know, I spent a long career in Education and worked as a head teacher in one of the biggest primary schools in Nottingham. This experience equipped me with many different skill sets, strategy, planning, organisation and a very thick skin. There are various ways that you and your business can benefit from a refresh, restructure or reorganisation whether that be remotely or in-person. Here at Busy Lives! I work to suit your needs and aim to be as flexible and adaptable as possible to ensure the best result for you. Here are some of the ways I can help you to get organised.


  1. Data entry, analysis and reports of key findings and actions now required

You shouldn’t underestimate the value of data entry, this is a massively important job for any business as failing to have accurate, organised and easy to access records could cause you a headache in the long run. Quality data entry alongside analysis and reporting can support your future planning and give you clear insight about what you might need to focus on next.


  1. Website review and competitor comparison

We are living in a digital age, an up-to-date website that portrays an attractive view of your business is vital. I am able to review your website for accuracy and look at what your competitors are doing, to ensure that you stand out from the crowd.


  1. Writing Business Plans

A good business plan is a strategic tool for you to refer back to and update, keeping you focused on the steps you need to take to continue growing your business. It should support you to achieve your short and long-term goals, and as such needs to be maintained appropriately. I am able to revisit, re-write or completely rehaul your business plan – in turn giving you a clear path for moving forward.


  1. LinkedIn profile / Google my business content updates

Your online profile and the profile of your business are important tools for you to attract and retain custom. I can update and maintain these profiles for you to ensure that you stay visible and your content is reflective of your current circumstances.


  1. Organisation of all your paperwork, folders, filing and archiving systems

Clear space, clear mind! Nobody likes a messy office where you are unable to easily access the things you need. I can create systems so that it is simple for you to keep on top of your organisation and you can keep thinking clearly.


Planning ahead, reorganising and simplifying your work can make a huge difference to the time you are then able to invest into other areas. So, let’s learn from the happenings in Westminster and keep our houses in order. I am fully flexible and can work remotely from home or can travel to your workspace. If you want to learn more about any of these services or any others that I offer, please get in touch! Call Busy Lives! 07 565 722 031. Alternatively, you can drop me a message on LinkedIn / Messenger on Facebook or email: karen@busylivesnottingham.co.uk

Why you should review your website design and content

Why you should review your website design and content

Many business owners believe once they have had their website built, they no longer need to do anything to it. However, this is completely wrong! Building your website is just the start of your website journey, your website should be reviewed and updated regularly.

Why should you regularly review your website?

There are many benefits to regularly reviewing your website and making updates where appropriate, including:

  • It enables you to find and correct any errors you may have previously missed. For example, links you have previously used may now be broken, or you could have overlooked incorrect spellings when originally building your website.
  • Helps you meet changing audience needs, as your business grows your audience and reach are likely to as well. The website you initially built may no longer be fit to meet the demands of your new larger audience. For example, your newer audience may respond better to video content or are likely to access your website on their phone as opposed to a laptop, reviewing your existing website data will provide you with the insights to make these improvements.
  • Regularly reviewing and updating your website is crucial for building and improving your SEO. Google’s algorithm is constantly being updated, you should take actions when reviewing your website to follow the newer updates and improve your search engine ranking. For example when you review your website your page load speed may be worse than you anticipated, this could hinder your SEO.
  • It allows you to measure your website against your competitors websites, without knowing how your website ranks against your competitors’ you’ll be unaware of what you are doing well or opportunities of where you can make improvements to ensure you are keeping up with others in your industry. For example, one of your competitors may have an excellent FAQ section of their website that you may want to take inspiration form.

Top tips for reviewing your website:

  • Ensure your pages have appropriate clear call to actions
  • Use PageSpeed Insights to test how your website loads on different devices
  • Make sure your contact details are correct and easy to find for your website visitors
  • Test links to guarantee they are right and still work

Over the last few years when online visibility has been of great importance, I have helped several business owners review their websites; helping them to identify potential threats or opportunities. Providing them with an unbiased view of how their website is performing in comparison to their competitors.

I understand reviewing your website seems like a mundane and lengthy task, but this is where you may benefit from working with Busy Lives! I can provide you with a comprehensive website audit from an outside perspective, meaning you have more time to focus on the tasks you enjoy.

Do you need help reviewing your website? Perhaps you could benefit from an outside pair of eyes? Call Busy Lives! 07565 722 031. Alternatively, you can drop me a message on LinkedIn / Messenger on Facebook or email: karen@busylivesnottingham.co.uk to discuss your requirements!

How can outsourcing help your business in the current climate?

How can outsourcing help your business in the current climate?

With UK business owners facing a cost-of-living crisis and the prices of energy bills and petrol soaring, you may wonder how outsourcing can help your business to operate more efficiently.

Outsourcing can save you money on staff

With the rise in national insurance contributions and minimum wage, taking on additional staff can be financially challenging in the current climate. Outsourcing gives you the opportunity to bring in additional support as and when you need it as opposed to offering someone a permanent position. They will also usually work remotely, saving you money on equipment, energy, and office space.

Outsourcing allows you to access a specialist with a different set of skills from your own

The key advantage of outsourcing is not just having quick and easy access to an extra pair of hands to assist you when you are at full capacity, it is the skills an outsider can bring to your organisation. People who carry out outsourced tasks usually have specialisms such as database management, organisation, invoicing, or research; all of these are tasks you could do yourself but would take you a lot longer than hiring a specialist to do so.

Outsourced personnel are not biased toward your current business model

As they are not accustomed to the way your business operates, they may be able to highlight cost and time savings within your organisation. As freelancers work with a number of organisations they are continuously exposed to new software and ways of working and may be able to make recommendations for making your business more efficient.

To learn more about outsourcing, call Busy Lives! 07565 722 031. Alternatively, you can drop me a message on LinkedIn / Messenger on Facebook or email: karen@busylivesnottingham.co.uk to discuss your requirements!


The 3 Main Benefits of using a CRM System

The 3 Main Benefits of using a CRM System

It’s a well-known fact that businesses that know, understand and communicate with their customers are more successful. A well-used customer relationship management system (CRM) can help you to track and manage all your customer data and communication, when used effectively your CRM should be able to aid you in communicating with your customers.

You may be wondering “what is a CRM system?”

A CRM system helps to manage customer data (contact details, lead status, customer activity, etc..). They are designed to support your sales, marketing and customer service processes.

So, why should you be using a CRM? Below I have outlined three of the main benefits:

It allows you to organise all contact data 

A CRM allows you to store all relevant information in one easily accessible, secure and visible place. This not only makes it easier to find the information you may need, but it is also easy to update when necessary without the need for pesky spreadsheets that you may lose track of.

Automation options for simple admin tasks

CRM systems can be used to automate unavoidable but monotonous, manual administrative tasks such as logging customer interactions, setting up personalised email sequences and data entry, by using automation you can save time and become more efficient, focussing on the tasks most important to you and your business. 

Access to easy to digest customer reports

When using your CRM system effectively it is straightforward to generate detailed customer reports.  These reports can be used to form a better understanding of your customers, their behaviour and enable you to plan your communication to them effectively, taking a more proactive and targeted approach based on the evidence your reports have provided. Following this approach should enable you to save time. 

If the key benefits mentioned above have motivated you to implement a new CRM system or update your current one, I can help you manage this process to save you time! I work with clients using a variety of CRM systems, such as Hubspot and Mailchimp, I can work alongside you to ensure you choose and implement the right tool for you and your business. 

If you would like to learn more about how outsourcing your CRM management call Busy Lives! 07565 722 031.

Alternatively, you can drop me a message on LinkedIn / Messenger on Facebook or email: karen@busylivesnottingham.co.uk to discuss your requirements!

Invoicing Top Tips

Invoicing Top Tips

I understand invoicing is the bane of many small business owners lives and for that reason, it is no surprise invoicing is one of the most common tasks regular clients choose to outsource to Busy Lives!

Ensuring you send invoices and get paid on time is the life blood of any business, but it does require a regular time commitment and a focused follow-up. During the past few years, businesses have been reluctant to chase overdue invoices as frequently as pre-pandemic, but this is starting to change now.

Having used many different invoicing programmes such as Xero, QuickBooks, Excel etc. I have picked up some great tips along the way to support businesses with their invoicing needs and I will be sharing in this blog:

My Top Tips are:

  • Depending on the size and nature of your business, I would recommend you always invoice your clients either weekly or monthly. Always on the same date / day to ensure easy payment.
  • Always use the date you did the work, not the date you’re generating the invoice.
  • Ensuring invoices are paid on time is crucial when running a small business, to mitigate the risk of late payments make sure your payment terms and due date are clear and your invoices are completed fully. I regularly review my clients’ invoices to ensure compliance.
  • State your preferred method of payment (such as direct debit or the fact you do not accept credit cards). Be clear & reduce issues further down the line.
  • Avoid confusion on both ends by requesting clients uses their invoice number when paying electronically, this will minimise the need for you to trawl through your online banking, saving you precious time.
  • Always ask the client who the invoice should be addressed and sent to, when dealing with other businesses this may not always be the Director and may need a purchase order number adding.
  • Provide as much information as you can to your customers when generating an invoice, be clear with exactly what you are charging them for to reduce confusion that could lead to late payments and time wasted with clients querying their invoices.
  • If you charge VAT, double check the software you’re using is taking this into account and is charging the correct rate as this human error is often made when using automatic invoicing software to save time.
  • Most importantly and the one many small business owners shy away from is, do not be afraid to chase the payment! Both as Xero and QuickBooks have the option to send automatic reminder emails. If clients fail to respond to those emails, pick up the phone.
  • Ensuring you keep a secure record of all the invoices you generate for HRMC to save time when filing your financial accounts and tax return

After many years of clients outsourcing their invoicing to Busy Lives! I also have some great ways I can help clients improve their invoicing process for those outsourcing their invoices for the first time:

  • Create a clear and consistent key of all your service areas by assigning a letter to each one, this will save you and the person managing your outsourced invoicing time and confusion.
  • I can help you create an easy-to-use table to streamline all your invoices showing the service their receive and the amount to be invoiced and their payment terms if they vary Again, this saves time for the business owner.
  • Keep detailed monthly stats on who pays you via direct debit and who pays on time / late. I regularly provide my clients with detailed stats highlighting key trends, average order values and the most popular services being used.
  • Use data to ensure you can make decisions about your business – are you receiving the income you need? I provide regular tracking data to help you track and measure your invoices. Clients find this useful and something they would not have the time to do.
  • Don’t forget to send reminders and chase for payment. I always help clients to successful chase debts by creating a 3-stage process and email communications to help ensure invoices get paid. You would be surprised how many don’t like chasing but with simple, friendly communication it can really work wonders.


I manage invoicing for a busy Marketing Agency in the East Midlands, and this is what she had to say about my work

“Karen has a very keen eye for detail and has helped set up and implement some procedures into the business around invoicing, all saving time and money. Highly recommended!”

Using the tips mentioned above to either manage or outsource your invoicing will allow you to save precious time! If you would like to learn more about how outsourcing your invoicing can save you time call Busy Lives! 07565 722 031.

Alternatively, you can drop me a message on LinkedIn / Messenger on Facebook or email: karen@busylivesnottingham.co.uk to discuss your requirements!